Experience marketplace solution for DMOs

Inspiring users with local activities and experiences is one of the key pillars of destination marketing. DMO websites are often the first touchpoint for FITs researching their next destination and planning their trip.

uppliv’s SaaS platform solution for DMOs makes local activities, trip plans and activity bundles immediately accessible for online booking, irrespective if the activity provider is already connected to an online booking tool or not. DMOs keep full control over the content quality so that it aligned with their branding guidelines. We help DMOs to convert inspired FITs into visitors to their destination!

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Inspire, Convert, Repeat

Features

Cherry-pick from any of the below components of our end-to-end solution for local activities to offer your customers a unique customer experience tailor made to your vision and objectives for your destination.
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Whitelabel and flexible REST APIs

Easy integration through our fully customizable whitelabel solution or build your own solution with our flexible REST APIs

Powerful Offer Management

Create and manage activity offers yourself or provide offer management access to your activity providers. Create activity bundles for specific contexts (e. g. a family travelling over a weekend or a business traveller for a stay from Monday to Wednesday)

Pricing

Activity providers can keep their existing price categories when making their offers available via your platform. The solution works for free of charge activities as well.

Inventory Management & Bookings On Request

Make activities bookable on request or let activity providers enable instant booking with or without quotas.

Search

Let travellers search for activities based on geo-location, interests, price-range and more.

Availability

Show travellers availability for their chosen activity either for a specific date or on an XXL calendar

Persistent Shopping Cart & Check-out

Use our persistent shopping cart feature to let travellers build trip plans that they can revisit and share across devices. Use the shopping cart feature to propose activity bundles to your travellers based on their context. Travellers can revisit the shopping cart any time and check it out once they are ready.

Payment

Collect payment via your platform (e. g. through stripe) or let activity providers collect the payment directly. We can integrate the payment flow of your choice.

Booking Management

Provide activity providers & travellers access to managing their bookings (messaging, cancellations, etc.)

Service Related Communications

Provide branded service related communication to activity providers (new bookings or booking requests, booking updates, cancellations, messages) and travellers (booking confirmation, request confirmation, booking updates, cancellations, messages).

Influencer Marketing

Make inspirational content from influencers bookable via shareable activity bundles and activity bundle landing pages.

360 Customer View

Get a holistic view of your visitors throughout their customer journey and use this real-time data to make your visitor economy more successful.

Deployment & Security

uppliv’s SaaS activity and experience marketplace solution for Destination Marketing Organizations has been built from scratch to meet highest performance, scalability and security requirements. We are offering our solution as a fully managed service so that you do not have any effort in the operation and maintenance of the solution.
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Deployment in the AWS, Azure or Google Cloud region of your choice

For low latency access to our services and adherence to local data protection policies we can deploy the SaaS solution in the cloud region of your choice. We scale the solution dynamically depending on the traffic to guarantee low latency access at all times with a guaranteed uptime of 99.995 %.

Security

When using our SaaS solution you and your local activity providers are the owners of the travellers data. Our solution has been designed to meet the highest standards for storing sensitive customer data by using: Client-side encryption of personally identifiable information (PII), transport level encryption, encryption at rest, role based access control to data.

FAQs

There might be many things you are wondering about which we are happy to clarify in a meeting. In any case: Here is a collection of answers to the most common questions raised by Destination Marketing Organizations regarding our solution for activity and experience marketplaces.
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Pricing of our solution depends on your requirements both in terms of bespoke development (such as integration of payment methods) and the amount of traffic. Our approach to fair pricing is to understand your requirements and usage patterns first before submitting a tailormade offer.

No. When using our solution you are the operator of the experience marketplace. Our solution allows you to define your own business model with the activity providers.

The Destination Marketing Organization as the operator of the platform can set the Terms and Conditions on who is owning the customer data

The Destination Marketing Organization has full control on who is producing content for the platform. uppliv is purely providing the technology

Our solution has been designed with utmost flexibility in mind. In case that our existing features do not meet your requirements we can offer you bespoke developments.

Yes. We offer enablement programmes both for technical as well as business users of our solutions.

© 2022 uppliv AB. Headquarters: c/o Impact Hub, Jakobsbergsgatan 22, 111 444 Stockholm, Sweden. Organization number: 559337-7301
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About uppliv
Our mission: We empower local activity providers to sustainably grow their businesses by providing technology solutions that digitalize each step in the customer journey from finding to booking to preparing for activities to making them easily accessible to everyone that wants to be active.